Innovation and ‘Nudge’ – New Policy Frontiers (4658)

Ottawa, Ontario
Thursday, January-17-19

Cancellation Policy

1. If you are unable to attend, you can designate a replacement at any time without penalty. Simply login to your profile from the link in your confirmation email and enter their name as a replacement.

2. You can transfer into another course date for no charge up to 7 working days before the course.  Please contact our Learning Centre.

3. Cancellations received in writing (by email) up to 7 working days prior to the course will be refunded, minus a $35 service fee. After this date, you will be charged the full course fee.  Please note that if you don’t cancel and don’t attend, you are still responsible for payment.

4. Please note that the Institute reserves the right to cancel a course in case of insufficient registration. In the unlikely event of a course cancellation, we will attempt to notify you at least 7 working days prior to the course. Our liability is limited to the value of registration which will be fully refunded.


Contact Information

  • Phone: 613-562-0090, Email:

Payment Instructions

  • Access your invoice/receipt from your confirmation email.


    Credit Card:
    Your payment will be processed immediately. 

    Purchase Order or Invoice:

    Please send your payment, with reference number, to:

    Institute On Governance
    60 George Street
    Ottawa, ON K1N 1J4

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