Breakfast Meeting: The Balancing Act of Social Media and ECM with SharePoint 2010

Toronto, ON
Wednesday, November 18, 2009
Breakfast Meeting: The Balancing Act of Social Media and ECM with SharePoint 2010
Wednesday, November 18, 2009 8:30 AM - 10:30 AM (Eastern Time)

The National Club
303 Bay Street
(East side, between King and Adelaide)
Toronto, ON
Canada

ING Direct Canada leveraged a combination of informal communication like Twitter
and formal information management to improve customer engagement AND corporate compliance.

 
 
AIIM's Networking Breakfast on November 18th at the National Club, Toronto, includes the hot topics of corporate compliance, social media, and SharePoint 2010 in two impactful presentations. Charaka Kithulegoda, VP Software Development for ING Direct Canada, will describe how ING successfully delivered an entire Intranet project within 8 weeks. He'll be joined by Madhu Vajey, Specialist – Business Productivity Solutions, Microsoft Canada.
 

 
PROGRAM INFORMATION

Wednesday, November 18th 2009
8:00 – 8:30 a.m.     Registration & Breakfast
8:30 – 10:30 a.m.   Program

Cost:
$29 AIIM Members/$39 Non-Members plus GST (includes speakers, continental breakfast)

Location:
The National Club
303 Bay Street (on the East side, between King and Adelaide Streets)
Toronto www.thenationalclub.com

Contact: Winnie Tsang, Chapter President
Winnie.Tsang@teranet.ca
416-348-0311 x4023

DRESS CODE: The National Club requires business casual dress. No jeans, runners, shorts or logo golf shirts are allowed.

 
Special thanks for Microsoft Canada for sponsoring our program.

 
 

 
Case Study: How ING Leveraged Social Computing and ECM to Improve Customer Delivery and Reduce Costs
Ask the average customer what they value most when it comes to banking online, convenience would most likely top the list.   Since 1997, ING Direct Canada has been catering to more than 1.6 million customers who prefer to bank directly by Internet or phone 24 hours a day, seven days a week. Not content to rest on its laurels as a leading direct savings bank, ING Direct is always looking to grow its client base and enhance its competitive edge in the industry. Within 8 weeks, ING delivered an entire Intranet branded as Orange Grove (The OG) and Orange Spark innovation center projects on Microsoft SharePoint Server.  Learn how ING leveraged a combination of informal communication like Twitter and formal information management to improve customer engagement AND corporate compliance. Presenter: Charaka Kithulegoda, VP Software Development, ING Direct Canada

 

The Balancing Act of Social Media and ECM with SharePoint 2010
IM managers are continually working to streamline processes associated with line-of-business applications and centralized document management. As the cost and complexity associated with managing records increases, many organizations also struggle with user adoption.  Emerging trends like social media present many new opportunities. What are the implications to traditional ECM and RM? Rather than treating collaboration, information capture, discovery and retention as isolated challenges, learn how to encompass the whole continuum of information management through a single, strategic approach. Be among the first to experience SharePoint 2010!  Learn how SharePoint Server 2010 can help you cut costs, gain greater business insight, and rapidly respond to your specific needs. Join us as we explore the future of business productivity.
Presenter: Madhu Vajey, Specialist – Business Productivity Solutions, Microsoft Canada

 

Contact Information

Payment Instructions

  • To guarantee your seat at the event, please pay in advance by credit card.

    Purchase Orders: If you choose to pay by purchase order, your seat at the event will not be confirmed until payment has been received. Standard cancellation terms apply when a purchase order is used (see Refund Information below). Make check payable to AIIM First Canadian Chapter and send to:

    Winnie Tsang

    Teranet Inc.

    655 Bay Street, Suite 500

    Toronto, ON  M5G 2K4

    Phone 416.348.0311 x4023

    E-mail:  winnie.tsang@teranet.ca

       

    On-site Registration: We cannot guarantee that there will be space available if you register on-site on the day of the event. If you choose to register on-site and there is space available, we will accept cash, credit cards or your personal check.
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