Essential Skills: Difficult Conversations and Effective Feedback (4867)

Ottawa, Ontario
Tuesday, February-18-20

Essential Skills: Difficult Conversations and Effective Feedback (4867)
Tuesday, February-18-20 8:30 AM - 4:30 PM (Eastern Time)

Institute on Governance
60 George St.
Ottawa, Ontario K1N 1J4

Map and Directions

This one-day session will help you develop your feedback skills, enhance trust and increase the impact of your conversations and avoid a minefield caused by poor communication. Understand what makes a difficult conversation difficult, learn about yourself as a feedback giver, understand your pressure points and challenges, learn how to create motivating conversations that trigger action.

Course fee: $790
As a not-for-profit organization, the IOG does not charge HST.
Course fees include course materials, lunch and coffee breaks.

Discounts for individuals registering for multiple courses or groups are available.  Please contact or call 613-562-0090

If you are having trouble registering online, please call us at 613 562 0090 x200 and we will register you.


Contact Information

  • Phone: 613-562-0090, Email:

Payment Instructions

  • Access your invoice/receipt from your confirmation email.


    Credit Card:
    Your payment will be processed immediately. 

    Purchase Order or Invoice:

    Please send your payment, with reference number, to:

    Institute On Governance
    60 George Street
    Ottawa, ON K1N 1J4

© 2019
Quick, easy and affordable online event registration and event management software for all event sizes.